FAQ

Yes, all our motorhome come fitted with a bike rack which carries up to 4 bikes.

Fortunately, the rules are fairly simple so most small and medium sized motorhomes with an unladen weight of up to 3050kg are subject to the same speed limits as cars. Please click the following link for up-to-date for guidelines – https://www.gov.uk/speed-limits.

The motorhomes will do approximately 20-30 miles per gallon.

  • Plug sockets will be able to be used when hooked up to mains electricity
  • The fridge can be used whilst on mains electricity thus reducing quantity of gas used
  • The leisure battery will recharge when connected to an electricity supply
  • The gas will run your hob/grill
  • Fridge (if not hooked up to an electricity supply)
  • Hot water

A refundable security deposit of £1000 must be paid before/or on collection using a debit/credit card in the name of the main driver. This covers the insurance excess and damage/breakages/driving offences/breaches to the Rental Terms & Conditions which occur whilst on hire.
The security deposit will be refunded within 7 days of returning the vehicle.

Yes, you can leave your car at our depot free of charge. Your car will be held secure in a locked compound for the duration of your hire, however, we do not take any responsibility for the vehicle or its contents, whilst it is parked at our premises.

All our motorhomes are 2018 models (less than 1 year old) and are regularly serviced and well maintained.

Yes, we have manual and automatic transmission vehicles on our fleet.

Yes, we have pet friendly vehicles with no extra charge.

All our vehicles are provided with full breakdown cover – contact numbers are supplied within the motorhome.

All our vehicles are adapted so you can “wild camp”, this is when you are not in a campsite and are parked freely without an electrical connection. In Scotland, you may park freely in rural areas if you adhere to being 100 metres from a building and are not creating a dangerous situation for yourself or any other road user.

We would recommend stopping at campsites for the duration of your hire, especially if you like to have the comfort of added facilities. Dependant on the time of year we would suggest booking campsites in advance where possible, even if it’s your first and last stop, especially in the busier summer months!

Travel is permitted to UK mainland and surrounding Island destinations only.

Vehicles must be cleaned unpacked and ready to be handed over to a member of staff by 11am am. Vehicles are expected to be returned in a clean and tidy condition, with rubbish removed. We ask the that motorhome is returned with a full tank of diesel and is returned with an empty toilet cassette and grey water tank.

You can collect your motorhome at 2pm. It will take approximately 1 hour to complete the documentation and demonstrate the workings of your vehicle to you.
The motorhome must be returned, emptied and ready to hand back by 11am. Please allow time for this as the motorhome will be inspected on return also.

We are able to offer early collections (from 9am) or late returns (until 4pm) for an additional half a day’s hire cost each way. These extensions must be agreed prior to the hire commencing and are subject to availability.

Yes, you will be provided with fully comprehensive insurance for up to one driver. You can add an additional driver to the policy for £25.

On the day of collection, one of our team will give you a detailed demonstration of the features and functions of the motorhome. We encourage you to ask any questions as we want you to leave feeling confident and knowledgeable of all the controls. We also leave a user manual and are always at the end of the phone to answer any questions. A telephone number from which you can obtain out of hours technical assistance is also provided.

All drivers must be present at collection.  You will need to bring:

UK Customers

  • Driver’s Licence
  • A DVLA code. This is obtained by going to www.gov.uk/view-driving-licence. Please bring this code with you or email it to us a few days in advance of the hire. We use this code to view your driving licence for endorsements.
  • Two forms of identification (at least one should include your home address). Acceptable forms include passports, bank statements and utility bills. Please make these are dated within the last 2 months.
  • Credit or debit card required to pre-authorise your security deposit

 

European/International Customers

  • Driver’s Licence
  • Passport or National ID Card
  • Two forms of identification (at least one should include your home address). Acceptable forms include passports, bank statements and utility bills. Please make these are dated within the last 2 months.
  • Credit or debit card required to pre-authorise your security deposit

Insurance can be provided for drivers between the ages of 25 to 70 years who have held a full licence for a minimum period of 3 year. All our vehicles are under 3500kg so can be driven using a standard licence.