Terms & Conditions

 

1. BOOKING

• At the time of booking, a deposit of £250 is required. This amount will be deducted from the total

hire charge. In the event of cancellation this deposit is non-refundable.

• A booking confirmation and invoice will be sent to the hirer reflecting balances paid and balances

due.

• The insurance security deposit must be paid by the hire date.

• The Company reserves the right to rent the motorhome described on the website, via phone or

viewed in person, or any substitute motorhome subject to all of the terms and conditions of this

agreement.

• All funds must be cleared before the time of hire, otherwise could result in loss of deposit and

cancellation of hire.

• Please note there is a 2% surcharge on credit card transactions.

2. INSURANCE

• Included in the price of hire is full comprehensive insurance, covering the motorhome and its

equipment only. Equipment excludes generators, child seats, bike rack and any other optional

equipment.

• The insurance is only valid for the period of hire. The period of hire is from the collection date and

time to the specified return date and time. Any late return or driving by non-named drivers would

invalidate the insurance and constitute a traffic offence under the Road Traffic Act in which the

driver may be liable to prosecution. The hirer and any driver will also be personally liable for any

damage to the motorhome, any personal injuries, third party property damage, third party injuries

and other related liabilities after the insurance expiry date and time.

• It is the driver’s responsibility to provide full information on any driving convictions or health

restrictions. Please note there may be insurance surcharges dependant on any of the above being

applicable. Please also note that the insurance policy will be invalidated if the hirer or any driver

misrepresents or withholds driving conviction or health restriction information. Should an insurance

policy become invalidated for any reason, ScotMotorhome Hire (also referred to as “the Company”

in this agreement) will hold the hirer responsible for all fines, losses, damages and other costs.

• An insurance security deposit of £750 must be paid by the motorhome collection date. This deposit

is held against any and all damage to the motorhome.

• The Hirer shall be responsible for any and all of the Company’s uninsured losses, which may arise

as a result of the hire.

• The insurance security deposit will be returned to the hirer within a week after the end of the hire

period providing that hirer(s) return the motorhome under the following conditions:

• Clean,

• Undamaged,

• With all tyres, tools, accessories and equipment in the same condition as when received,

• Returned to the place and on the date and time specified, or sooner if demanded by The Company

and

• Returned having used motorhome in a reasonable manner. (See Motorhome Use.)

3. CANCELLATIONS

• All cancellations must be submitted in writing. It is strongly advised that hirers take out their own

insurance against any unavoidable cancellation.

• The following fees apply in the event of cancellation prior to the hire date.

o More than six weeks before start of hire – loss of deposit

o Four – six weeks before start of hire – 20% of total hire charge

o Two – four weeks before start of hire – 50% of total hire charge

o Two weeks or less – 100% of total hire charge

4. DRIVER

• Must have held a full licence for a minimum of 3 years.

• Must be between the ages of 25 and 70.

• All drivers must be present at time of collection and produce a photo driving licence. In the case of

a UK paper licence, both the card and the counterpart paper licence must be produced and

photographic identification in the form of a passport must be provided.

• Visitors from abroad must produce a valid unendorsed domestic driving licence or international

driving licence as well as a passport.

• In addition to the driver’s licence requirements, one other form of identity, such as a utility bill or a

bank building society statement dated within the last three months, is required.

• Licence offences must meet the driver eligibility requirements of the insurance company.

• Only named drivers that have met the insurance company eligibility requirements are permitted to

drive the motorhome.

• The hirer/named driver shall be liable for all costs and expenses incurred for speeding, parking

fines, congestion charges. This includes any other offences committed against the Road Traffic Act or

traffic regulations and indemnifies the Company from any liability.

5. FUEL, GAS AND DAILY MOTORHOME MAINTENANCE

• Fuel is at your expense. The motorhome will be provided with a full tank of fuel when it is

collected. The motorhome must be returned with a full tank of fuel. If the motorhome is not

returned with a full tank of fuel, a charge for the amount in pounds (£) required to bring the tank to

full will be made to the hirer, with a surcharge of £25 above the cost of refuelling.

• A full gas cylinder will be supplied with the motorhome. If gas needs replenished during hire

period, the hirer is responsible for the cost of buying any further bottles.

• The responsibility of checking oil/water levels on a daily basis in the engine and other necessary

motorhome components, such as checking tyre pressure, are the responsibility of the hirer while on

hire.

• Full cost in repairing damage to the engine will be charged to the hirer should the incorrect fuel be

used to fill the fuel tank.

6. BREAKDOWNS AND ACCIDENTS

• Seatbelts must be worn by all passengers. This is the hirer’s responsibility.

• The Company will not be responsible for any third party damages or claims in connection with or

as a consequence to any accident or breakdown.

• Should a breakdown or accident occur, The Company will not be held responsible for any hotel,

replacement vehicle or consequential expenses connected to breakdowns or accidents.

• Great effort is made to ensure the hire motorhome is in a roadworthy and safe condition before

hire commencement. The Company shall not be liable for any consequences arising from any defects

or mechanical failure of the motorhome although all reasonable precautions have been taken to

prevent such happenings.

6a- BREAKDOWNS – Specifics

• 24hr breakdown coverage under the RAC is provided. The RAC phone number is located on the

motorhome windscreen.

• The hirer may authorise repairs and replacements up to £50 and will be reimbursed on supply of a

valid receipt.

• The hirer must obtain permission from The Company for repair and replacement costs above £50.

7. ACCIDENT – Specifics

Should the motorhome be involved in an accident, however small, the full details must be filled out

on an Accident Report form

• A diagram should be drawn. There is space on the back of the Accident Report for a diagram to be

drawn.

• Hirer participates as an insured under a comprehensive motorhome insurance policy. Hirer agrees

further to protect the interest of ScotMotorhome Hire and the insurance company in the event of

accident during the hire term by:

1. Notifying the police immediately if there is property damage, if people are injured and in order to

determine fault for insurance purposes.

2. Not admitting guilt or liability.

3. Obtain names and address of parties involved and witnesses.

4. Not abandoning the motorhome without adequate provisions for safely guarding and securing

same.

5. Notifying ScotMotorhome Hire immediately, of any loss or damage occurring to motorhome, and

of any fault. Please indicate if the motorhome is not roadworthy or is liable to cause danger to any

person or property.

• The motorhome should not be used until damage has been repaired, corrected and fault

determined.

8. PETS

Unfortunately we do not accept pets in any of our vehicle. We offer our motorhomes allergen free. A

Valet fee of £150 will be applied to the security deposit should any animal hair or other traces of any

animal be found in the vehicle.

9. SMOKING

Smoking is strictly prohibited inside the Motorhome, even with the windows open. Any infringement

of this rule will incur a minimum charge of £300.

10. MOTORHOME USE

The Motorhome shall not be used:

1. For hires for reward.

2. Knowingly for any illegal purpose.

3. To propel or tow any other motorhome or trailer.

4. For racing, pace making, reliability trials, speed testing or driver tuition.

5. To carry a greater number of passengers and/or more baggage than recommended by the

motorhome manufacturer.

6. By any person who has given a fictitious or false name.

7. By any person other than the hirer who signed the rental agreement or who have been named as

a driver and approved by ScotMotorhome Hire, or by a motor motorhome repairer in the event of

an accident or breakdown.

8. By any person who is under the influence of alcohol or drugs.

9. For travel to rock festivals or unauthorised sports events.

10. On any unsealed roads or unauthorised roads, in forbidden or restricted areas or on beaches or

in salt water.

11. Outside Scotland, England or Wales unless you have declared this and paid any relevant

insurance charge.

Motorhome Keys and Control

1. The hirer is required to keep the motorhome under their control throughout the hire period.

2. The motorhome must be locked at all times when unattended.

3. The keys for the motorhome must be kept safe at all times. All costs to replace keys will be the

responsibility of the hirer. Duplication of motorhome keys is expressly prohibited.

11. COLLECTION AND RETURN

1. The collection of the motorhome must be made between 2pm and 5pm. The motorhome must be

returned between 8am and 11am on agreed hire return date. Motorhomes will not be available for

collection or return at any other time. Failure to comply with the return time will result in the hirer

being surcharged at the rate of £50 per hour, or any part thereof, for the first 3 hours and the

balance of the deposit thereafter, together with any additional costs incurred by The Company.

Please note we are closed on a Sunday for vehicle hire.

2. There is no refund for early return.

3. The hirer acknowledges delivery of the motorhome and the contents free from any defect or

damage and complete other than as specified by the Company. The hirer is advised to check the

motorhome thoroughly before leaving the Company’s premises. Upon return the condition of the

motorhome will be checked for damage, cleanliness, fuel levels, tyres, any hired options, conditions

that affect the security insurance deposit and other general conditions.

4-The security deposit will be returned to you within a week after the end of the hire period

provided the motorhome is returned to us in a satisfactory condition and at the location and date

and time agreed. Satisfactory condition includes clean, undamaged, with all tools, accessories and

equipment in the same condition as when collected and having being operated in a reasonable

manner (see ‘Motorhome Use’).

Cleaning charges which may be deducted from the security deposit include* Fridge / Freezer not

clean £50

* Shower / Toilet Compartment not clean £50

* Toilet cassette not emptied and cleaned £50

• Cooker hob and grill not clean – £50

• BBQ not cleaned – £15

• Smoking in the motorhome – see 9

• Microwave damage – £100

• LCD TV damage – £200

• Punctured tyre – £50

• Damage of tyres – price of a new tyre, refit and any other associated costs

• Windscreen damage – cost of replacement

• Returning the motorhome later than the specified time – see 11

PLEASE NOTE:

• The motorhome must be returned with a full tank of fuel – charges apply otherwise – see 5.

• A mileage alloance of 150 miles per day, over that total is charged at 25p per mile.

• The hirer is liable for all overhead damage to the vehicle resulting from any accident. The

maximum height and length of the motorhome is clearly stated.

• All incidents related to tyres including punctures are the hirer’s responsibility.

• Responsibility for damage to the load in the van while the van is out on hire lies with the

hirer/driver.

• Personal possessions are not covered. The Company shall not be liable for loss or damage to any

property left, stored or transported by hirer or any other person in motorhome either before or

after the return to ScotMotorhome Hire. Hirer hereby agrees to hold The Company harmless from

and indemnify ScotMotorhome Hire against all claims based upon or arising out of such loss of

damage. Hirers are strongly advised to take out holiday insurance.

In the event that charges, including damage repair and replacement, exceed the level of security

deposit paid, you will be charged any additional sum to cover this excess and that sum will be due

immediately at the end of the hire.

12. WEATHER CONDITIONS

ScotMotorhome Hire cannot be held responsible in the event of any damage or inconvenience

caused by inclement weather.

13. CUSTOMER VEHICLE(S) STORED AT OWN RISK

Parking is provided free to the hirer for the duration of the hire period at the vehicle owner’s risk.

14. AVAILABILITY

All effort is made to insure that the reserved motorhome, or a suitable replacement, is available.

However, if circumstances beyond our control prevent The Company from honouring a reservation,

ScotMotorhome Hire will in no way be held responsible and all payments which have been made to

The Company will be refunded.

15. CHANGES IN TERMS AND CONDITIONS

We reserve the right to alter the rates and conditions at any time. We also reserve the right to

refuse or cancel hire to any person without warning or explanation. Additions to or alterations of the

terms of this agreement shall be null and void unless agreed upon in writing by all concerned parties.

16. ENDING THE AGREEMENT

We will end this agreement immediately and repossess the vehicle if we find out that your

belongings have been taken away from you to pay off your debts, or a receiving order has been

made against you. We will also end this agreement and repossess the vehicle if you do not meet any

of the conditions of this agreement or have obtained the vehicle through fraud or

misrepresentation, or the vehicle appears to be abandoned.

If you are a company, we will also end this agreement immediately and repossess the vehicle if you

go into liquidation or you call a meeting of creditors.

If we end this agreement it will not affect our right to receive any money we are owed under the

conditions of this agreement.

17. GOVERNING LAW

This Agreement is covered by the laws of Scotland. Any dispute may be settled in the courts of that

country.